ServiceNow Technical Lead ITSM

Job highlights

• . Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
• We are looking for a skilled ServiceNow Technical Lead - ITSM with to 0 years of experience to join our team .
• Experience with ServiceNow ITSM module implementation,configuration,and customization . .

Han Digital Solution (P) is looking for ServiceNow Technical Lead - ITSM to join our dynamic team and embark on a rewarding career journey

We are looking for a skilled ServiceNow Technical Lead - ITSM with to 0 years of experience to join our team

The ideal candidate will have a strong background in IT service management and technical leadership

Roles and Responsibility

• Lead the implementation and configuration of ServiceNow ITSM modules, including incident, problem, change, and knowledge management
• Collaborate with cross-functional teams to design and implement IT service management processes and workflows
• Provide technical guidance and support to junior team members on ServiceNow ITSM best practices and configurations
• Develop and maintain documentation of ServiceNow ITSM configurations, workflows, and processes
• Troubleshoot and resolve technical issues related to ServiceNow ITSM implementations
• Ensure compliance with industry standards and best practices for IT service management

Job Requirements

• Strong understanding of IT service management principles, processes, and technologies
• Experience with ServiceNow ITSM module implementation, configuration, and customization
• Excellent technical leadership and communication skills
• Ability to work collaboratively with cross-functional teams
• Strong problem-solving and analytical skills
• Experience with ITIL processes and frameworks

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before