Servicenow Tester

Role & Responsibilities

• Develop, execute, and maintain test plans, test cases, and test scripts for ServiceNow applications
• Perform functional, regression, integration, and User Acceptance Testing (UAT)
• Validate ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB)
• Carry out hands-on integration testing between ServiceNow and connected systems
• Test ServiceNow upgrades and patch releases for stability and compatibility
• Work with developers, business analysts, and stakeholders to identify test scenarios
• Log and track defects using JIRA or ServiceNow Test Management
• Conduct performance and security testing to ensure system stability and compliance
• Prepare detailed test reports and recommend improvements
• Follow industry best practices and company testing standards

Required Skills & Qualifications

• 2-3+ years of experience in ServiceNow testing or a related field
• Hands-on ServiceNow ITSM testing experience (must have)
• Experience testing ServiceNow upgrades and patch releases (must have)
• Strong knowledge of manual and automated testing methodologies
• Proficiency in JIRA and ServiceNow Test Management
• ServiceNow Automated Test Framework (ATF) experience is an added advantage
• Strong analytical, problem-solving, and communication skills

Job Details

• Position: Full-time
• Vacancies: 1
• Joining: Immediate