Prophecy Technologies
ServiceNow Virtual Agent Architect / AI Control Tower
Skills
1 month ago
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Important information
Contract type:
Freelance / Contract
Location:
Walker, MI, USA
Work mode:
Onsite
Published on:
14 September 2026
What they need
AI Control Tower / GenAI governance — enterprise workflow governance, agent orchestration, responsible AI adoption
ServiceNow Virtual Agent — hands-on design, NLU model training, topic flows
Enterprise channel integration — Teams, Slack, ITSM
Third-party AI integration — copilots, other agents via APIs, MCP, agent-to-agent (A2A) patterns
Techno-functional GenAI — prompt engineering, RAG, LLM evaluation, business-to-technical translation
Nice-to-have — NowAssist Guardian (guardrails, LLM output monitoring, GenAI compliance in ServiceNow)
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