SERVICE/REPAIR TECHNICIAN

Responsibilities

• Repair dental instruments (training will be provided).
• Communicate with customers to provide technical support and troubleshooting assistance.
• Attend dental conventions and provide on-site technical support as needed.
• Perform repairs in a responsible, courteous, and professional manner.
• Maintain and organize the necessary tools and equipment to perform repair and installation services.
• Attend all required training sessions.
• Communicate promptly and effectively with team members.
• Complete work orders accurately and within established timelines in the ERP system.
• Participate in special projects and perform other duties as assigned.

Qualifications

• Practical, hands-on skills and a willingness to learn.
• Fluency in English, both written and verbal.
• Basic knowledge of mechanical and electrical systems.
• Basic computer skills; an IT background is an asset.
• Strong interpersonal and customer service skills.
• A high school diploma, associate degree, or technical school certification is preferred.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Ability to commute/relocate:

• Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person