Services Account Manager

Spectrum is looking for a Services Account Manager to play a key role in growing our After-Sales Services business by managing client relationships, developing new business opportunities and delivering an exceptional client experience.

What You’ll Be Doing

• Manage and grow existing client accounts while developing new business opportunities

• Promote Spectrum's After-Sales Services, including: Annual Maintenance Contracts (AMC), Preventive Maintenance, Servicing & Repairs, Outsourced Resident Engineers / Managed Manpower, Ad-hoc Technical Services, AV System Upgrades & Technology Refreshes

• Understand clients' requirements and recommend suitable service solutions

• Prepare quotations, proposals and service agreements

• Follow up on enquiries and sales opportunities

• Work closely with internal teams to deliver an excellent client experience

• Achieve sales and business growth targets

Requirements

• Minimum Diploma in Business, Engineering, IT or a related discipline
• 1–3 years' experience in Account Management, Customer Service, B2B Sales or Business Development
• Fresh graduates with a strong client service mindset are welcome to apply
• Excellent communication and relationship-building skills
• Self-motivated, organised and proactive
• Experience in Audio Visual, IT or other technology-related industries will be an advantage

Why Join Us?

• Attractive Salary Package: up to S$150K (OTE)
• Extensive Sales support available from in-house Designers, Administration teams, Project Delivery team and, Manufacturers
• Opportunities for professional development and Career Advancement
• Exposure of wide AV solutions across various vertical markets
• Largest APAC AV company by revenue (>S$500M) and headcount (1,700+ pax) | Subsidiary of Hibino Group: Japan's No. 1 AV company listed on Japan Stock Exchange

Hibino's Website: https://www.hibino.co.jp/english/

Spectrum's Website: https://spectrum.com.sg/

Spectrum's LinkedIn: https://sg.linkedin.com/company/spectrum-audio-visual-pte-ltd