Services Engineer – ServiceNow

Services Engineer – ServiceNowBoulogne-BillancourtFull time

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Services Engineer – ServiceNow is a full lifecycle technical consultant responsible for both pre-sales and post-sales activities across the ServiceNow portfolio. Initially focused on Armis and Veza cybersecurity solutions within the ServiceNow ecosystem, the role supports opportunity development, solution design, demonstrations, proof of concepts, implementation, adoption and customer success.

Key Responsibilities:

• Provide pre-sales technical support, discovery workshops, demonstrations and proof of concepts.

• Design and implement ServiceNow, Armis and Veza solutions.

• Support RFPs and technical responses.

• Deliver implementation, configuration, testing and knowledge transfer.

• Provide post-sales support and adoption guidance.

• Deliver technical enablement sessions for customers and partners.

KPIs:

• Customer satisfaction

• Project delivery success

• Technical win rate

• Certification attainment

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Services Engineer – ServiceNow has:

• Experience in pre-sales and/or post-sales consulting.

• ServiceNow, Armis, Veza or cybersecurity platform experience.

• Solution design and implementation capability.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.