Services Estimation & Solutioning Manager

Position Summary

The Services Estimation & Solutioning Manager is responsible for defining, sizing, costing, pricing, and documenting professional services opportunities across Sycomp’s portfolio. This role acts as the bridge between Sales, Engineering, PMO, Integration Centers, and Service Delivery teams to ensure customer solutions are accurately scoped, financially sound, and operationally executable.

The position will lead the development of labor estimates, project assumptions, statements of work (SOWs), resource plans, and service pricing models while supporting strategic customer pursuits and proposal development.

About Sycomp

Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

Key Responsibilities

Services Solutioning

• Review customer requirements, RFPs, RFQs, and SOW requests
• Lead services discovery sessions with customers and account teams
• Define scope, deliverables, assumptions, dependencies, and exclusions
• Develop implementation and deployment approaches

Estimation & Pricing

• Create labor estimates for professional services engagements
• Build work breakdown structures and resource plans
• Develop project cost models and customer pricing
• Validate profitability and margin objectives
• Partner with Finance and Operations on pricing approvals

Proposal & SOW Development

• Create Statements of Work (SOWs)
• Develop services proposals and scope documents
• Define project deliverables and acceptance criteria
• Support RFP responses and customer presentations

Cross-Functional Coordination

• Collaborate with Engineering, PMO, Integration Centers, Service Desk, Managed Services, and Logistics & Warehouse Operations
• Validate delivery feasibility and identify project risks

Services Portfolio Management

• Maintain services catalogs
• Develop standard estimation models
• Create reusable proposal and SOW templates
• Establish pricing standards and sizing methodologies

Required Skills

Professional Services

• Services estimation and sizing
• Project costing and pricing
• Financial modeling
• Resource planning
• Margin analysis
• Scope management
• SOW development
• RFP response development

Technical Understanding

• Data center and infrastructure deployments
• AI/HPC and GPU infrastructure
• Integration center operations
• Rack integration and deployment services
• Cloud migrations and cloud services
• Enterprise networking
• Managed services
• End-user computing deployments
• Logistics and warehousing operations

Business Skills

• Customer presentation skills
• Executive communication
• Risk assessment
• Contract and SOW review
• Negotiation support
• Stakeholder management

Ideal Candidate Profile

• 5–10+ years of professional services, consulting, or solutioning experience
• Experience with infrastructure, cloud, deployment, or managed services projects
• Strong understanding of labor estimation and project costing
• Ability to translate customer requirements into executable service solutions
• Comfortable supporting large enterprise and strategic customer opportunities
• Experience working for a VAR, systems integrator, MSP, or consulting organization

Technology Means the World to Us

Technology connects people, enables business, fosters innovation, and helps organizations operate without boundaries. Every day, Sycomp’s diverse team delivers on the company’s mission to help customers and partners navigate the complexity of global IT—from cloud and data center computing to cyber security, networking, and integration and logistics across more than 150 countries.

If you thrive in a growth-minded and values-driven culture, Sycomp may be your next career adventure. At Sycomp, you will have the opportunity to work in a global setting, collaborate with cross-functional teams, and be part of a dynamic and growing organization.

Sycomp is known for its strong culture and commitment to employee growth. With a 93% company-wide retention rate, we foster an environment where people can make a meaningful impact, develop professionally, and build rewarding careers over the long term.

Learn more about Sycomp and our employee benefits at: https://sycomp.com/careers/

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected]

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review.