Services Operations Assistant

Overview

We are seeking a dynamic and detail-oriented Services Operations Assistant to join our team! In this vital role, you will support the smooth functioning of our service operations by managing administrative tasks, coordinating communication, and ensuring organizational efficiency. This position offers an exciting opportunity to contribute to a fast-paced environment where your proactive approach and excellent organizational skills will make a real impact. If you thrive in a lively setting and enjoy helping teams stay organized and on track, this role is perfect for you!

Duties

• Handle incoming calls with professionalism, demonstrating excellent phone etiquette while directing inquiries appropriately
• Manage data entry tasks accurately using tools like Microsoft Office, Google Workspace, and QuickBooks to maintain up-to-date records
• Assist in scheduling appointments, meetings, and service-related activities to ensure seamless operations
• Support administrative functions such as filing, document preparation, and correspondence to keep the office organized and efficient
• Perform clerical tasks including typing reports, updating databases, and processing invoices with precision
• Coordinate communication between team members and external partners to facilitate smooth workflow
• Maintain organized records of service activities, client interactions, and operational logs for easy retrieval and reporting

Qualifications

• Prior office experience demonstrating strong organizational and administrative skills
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Docs, Sheets), and QuickBooks is highly desirable
• Experience with data entry, clerical work, and general office procedures
• Excellent phone etiquette coupled with strong communication skills
• Ability to multitask efficiently while maintaining attention to detail
• Strong typing skills with a focus on accuracy and speed
• Familiarity with organizational tools and software that enhance workflow efficiency

Join us as a Services Operations Assistant and become an essential part of our vibrant team! Your dedication will help us deliver exceptional service experiences while advancing your career in a supportive environment that values your skills and enthusiasm.

Pay: £27,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Health & wellbeing programme
• On-site parking

Work Location: In person