Services Procurement Professional

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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Lenovo is seeking a Procurement Professional to support our Services and Solutions Group (SSG) portfolio, with a focus on both warranty-side and revenue-side strategic sourcing initiatives across the Latin American region .

The successful candidate will be responsible for sourcing a variety of PC hardware-related services in alignment with Lenovo’s policies and best practices. This includes negotiating contract terms with third-party service providers to ensure the highest quality services are delivered at the best value.

Working with a One Lenovo perspective, the Procurement Professional will partner with stakeholders to align sourcing strategies, identify and onboard new service providers, drive supplier performance against agreed terms, and recommend cost-saving opportunities where appropriate. Strong vendor relationship management and contract expertise will be essential to ensuring superior service delivery in support of Lenovo’s SSG portfolio.

Key Responsibilities

• Support the growth of Services Solutions by driving revenue generation, profit contribution, and Lenovo’s industry reputation through effective strategic sourcing, contract negotiation, and service provider management.
• Source a variety of warranty service types, including onsite repair, depot repair, contact centers, and customer carry-in repair, as applicable.
• Manage and optimize Lenovo’s spend with service providers, delivering procurement value-add through savings and cost-avoidance.
• Drive customer satisfaction and serviceability for Lenovo executives and operations teams through effective service provider selection and engagement.
• Ensure strong business controls are in place across sourcing, contracts, spending, and service provider management.
• Champion best practices and continuous improvement in strategic sourcing, including RFQ generation, bid assessment, service provider selection, contract negotiation, supplier management, and service delivery oversight.

Position Requirements Skills Abilities

• Contract Drafting: Strong knowledge of Statement of Work (SOW) terms; ability to draft, revise, and negotiate commercial contract language.
• Project Management: Excellent prioritization, multitasking, organizational, and communication skills (written and verbal).
• Procurement Acumen: Experience in indirect procurement, including operational efficiencies, cost modeling methodologies, and performance optimization.
• Negotiation Skills: Proven ability to negotiate with service providers and senior management, applying both analytical and creative problem-solving approaches.
• Analytics: Skilled in competitive bid analysis, cost analysis, fair-value assessments, and scenario modeling.
• AI Digital Fluency: Ability to embrace, adapt to, and optimize AI-powered tools (e.g., spend analytics, contract lifecycle automation, intelligent dashboards, and agentic AI assistants) to increase efficiency, insight generation, and decision-making quality.
• Problem-Solving: Ability to identify objectives, analyze root causes, mitigate risks, and propose/implement effective solutions.
• Business Maturity: Comfortable making sound business decisions, preparing executive presentations, and briefing senior leaders.
• Research Orientation: Strong fact-seeking skills to assess services being purchased, ensuring strategies and negotiations are data-driven.
• Adaptability: Flexible and effective in evolving business requirements or organizational structures.
• Collaboration: Ability to thrive in a matrixed team environment while maintaining independence in driving deliverables.

Qualifications

• Language Skills:

• Fluent in English (spoken and written).

• Intermediate proficiency in Portuguese (spoken and written) its a plus.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

• Bachelor’s degree in a related field required; MBA or legal background preferred.

• Multi-year experience in procurement, contract management, or related field strongly preferred.

• Experience in services procurement or technology industry a plus.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.