Services Sales Engineer

You may know S KF as the world leading supplier of products and solutions in the rolling bearing business . In addition, we are one of the leading players in seals, lubrication systems, and services which include technical support, maintenance services, condition monitoring and training. The inherent skills and competence of our around 40 000 employees help us to fulfil our objective of creating more intelligent, sustainable, and innovative customer solutions. SKF is a truly global company with presence in more than 130 countries, serving an extensive range of industries and customers worldwide. SKF officially presented in Vietnam since 1991 with the head office in Ho Chi Minh City and the branch in Hanoi. Especially after more than 30 years, we established our distribution network with Authorized Distributors throughout the country.

Profitably grow SKF Services business in Vietnam by generating new business opportunities through technical sales support, customer relationship development, and strategic selling activities. Drive the adoption of SKF value-added services, reliability solutions, and integrated offerings across key industries. We are now looking for a Services Sales Engineer based in Ho Chi Minh City, Vietnam , reporting to the Head Service .

Main purpose of the role:

We are looking for a Service Sales Engineer with strong business acumen and to be able to drive Services business in Vietnam together with Service team; this role shall be able to develop Service sales funnel and apply strategic selling to successfully promote SKF service and value offering to increase overall SKF Vietnam business both transactional products and service.

Key responsibilities:

• Develop and drive sales of Service business through SKF key account to achieve or exceed SKF Vietnam budget plan.

• To prepare service sales budget and activity plan for all types of SKF Services & Products in countrywide based customers and execute sales in close cooperation with Service Operations Manager to achieve service Business Unit Target.

• Manage sales resource planning to sell all types of SKF Services including but not limit to: CM Services and Contracts, PRM / IMS Performance Based Contract, AEO, Maintenance Strategy, Maintenance Engineering, Training, CM System Installation and Setup to meet with the budget and commitment given to the customer.

• Prepare standard quotation, Service proposal, Service contracts, and REP contract by working with Application & Service engineers on leveraging SKF technology, application engineering in focus segments.

• Develop new service modules, marketing & training support materials, customer & competitor mapping database.

• Perform frequent customer visits to identify new business opportunity and/or market demand to ensure that available resources can fulfill and be always steps ahead of the closest competitor.

• Develop customer relationship in customer organization (maintenance manager, production manager and reliability manager or higher-level managers) to strengthen SKF businesses and preferences.

• Work in close relation with key customers and close cooperation with service team to expand the business in according to service business plan.

• Promote SKF new products and technologies to the market when relevant.

• Working with HOD to develop pricing structures to ensure maximum profitability and optimal market penetration.

• Generate and evaluate new product and service ideas and suggestions, investigate market opportunities and estimate their effect on markets for present products.

• Manage Service & REP opportunity funnel in C4C to ensure they are duly followed up, won and closed promptly.

• Work accordingly to HOD require to ensure the growth of Service Department and SKF Vietnam.

Requirements:

QUALIFICATIONS

• Degree in Engineering (Electrical, Mechanical, Industrial, Production etc) or equivalent industry experience.

• MBA or other relevant postgraduate qualifications is an advantage.

PRE-REQUISITES

• Minimum 5 years’ experience in engineering service sales.

• Experience in complex technical sales and consultancy is preferred.

• Understanding of different maintenance philosophies and practices.

• Solid understanding consultancy business with regards to different reliability solutions (includes products and services).

• Solid understanding of maintenance and reliability practices in an industry.

• Good understanding of end-user, OEM, and distribution business.

SKILLS

• Good command in English.

• Strong leadership skills with strong business acumen.

• Ability to negotiate with senior management or corporate executives to win strategic long-term Agreements.

• Demonstrated experience in implementing change management.

• Ability to simplify complex projects and develop business models that customers can’t refuse.

• Excellent communication and presentation skills.

• Excellent networking capability to draw support from local and region to help win and execute projects.

• Ability to understand and proactively develop new strategies to acquire new market based on changing market situation, competitor activities.

• Flexibility and versatility in handling multiple projects and tasks.

• Demonstrated ability to deliver operational results.

• Experience in project management to deliver results.

• Advanced computer literacy and experience with SAP systems.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

Our offer:

• Rest and Relaxation: Enjoy 18 days annual leave and 6 days for sick leave!

• Attractive salary & bonus.

• Health and Wellness Benefits: SKF cares about the well-being of our employees.

• Private healthcare program for you and your spouse and sports incentives for healthy living!

• Much more! Growth opportunities and learning development.

Some additional information:

• This position will be located in HCMC, Vietnam.

• You will report to Head Service , who is located in Thailand. If you have any questions about the position, please contact Ms. Hường or by email: [email protected]