Servis Mühendisi

1.Technical Troubleshooting & Diagnostics

• Diagnose, troubleshoot, and repair a broad range of LiuGong construction equipment.
• Perform root-cause analysis and recommend corrective actions.
• Provide both remote and on-site technical support to dealers and end users.
• Use LiuGong OEM diagnostic tools and software for mechanical, hydraulic, electrical, and electronic systems.
• Prepare technical findings and assist with software updates when required.

2.Field Service & Customer Support

• Conduct scheduled field visits, inspections, and urgent service calls across Türkiye.
• Advise customers on equipment operation, maintenance standards, and technical best practices.
• Deliver high-quality service reports and ensure timely communication with the Product Team and HQ technical experts.
• Support the Product Team in equipment demonstrations, operator trainings, and field tests.

3. Warranty & Parts Coordination

• Validate and follow up warranty cases with the regional and HQ technical teams.
• Coordinate genuine parts recommendations and support dealers in parts ordering logistics.
• Report quality issues through LiuGong internal systems to support continuous product improvement.

4. Training & Knowledge Transfer

• Provide hands-on training to dealers, service engineers, and customers on safe operation and basic troubleshooting.
• Stay updated on new product technologies, manuals, and service bulletins.
• Assist in new product launches and support the Product Team during demos and pilot operations.

5. Compliance & Safety

• Follow LiuGong OEM standards, field safety requirements, and local regulations.
• Ensure documentation integrity and compliance with internal service procedures.

Requirements

• 3–4 years of experience in maintenance, diagnostics, and repair of CE.
• Strong understanding of mechanical, electrical, and hydraulic systems.
• Good command of English.
• Valid B class driving license.
• High willingness to travel.
• Strong communication and problem-solving skills.

Why LiuGong?

• Work for a global brand with 65+ years of engineering excellence.

• Strong growth opportunities as LiuGong expands in Turkey.

• Collaborate with international teams in Europe and China.

• Play a key role in shaping aftersales and product standards.