Settlement Specialist

• Oversee daily transaction reconciliation to ensure accuracy and consistency.
• Process settlements, payments, refunds, chargeback fees, and adjustments.
• Review settlement data and investigate transaction discrepancies.
• Reconcile client accounts and identify missing, duplicate, underpaid, or overpaid transactions.
• Prepare settlement reports, payment confirmations, and supporting analyses.
• Collaborate with banks, payment processors, and other financial partners.
• Maintain accurate settlement records and update relevant internal systems.
• Identify opportunities to improve settlement workflows and mitigate operational risks.
• Ensure settlement activities comply with internal policies, industry standards, and applicable regulations.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 2+ years of experience in settlement, reconciliation, or financial operations within fintech, payments, banking, or crypto.
• Strong understanding of transaction reconciliation, settlement flows, refunds, fees, and adjustments.
• Experience working with payment processors, banks, and/or crypto exchanges.
• Strong SQL skills and proficiency in Excel or Google Sheets.
• Experience with Power BI or similar reporting and data visualisation tools.
• Strong analytical skills, attention to detail, and the ability to investigate discrepancies.
• Good organisational and time-management skills, with the ability to meet deadlines in a fast-paced environment.
• Knowledge of blockchain technology is considered an advantage.
• Effective cross-functional communication skills and proficiency in written and spoken English.

Benefits

• Competitive salary based on your experience and contribution
• Excellent health insurance after successful completion of the probation period — including extensive medical coverage, mental health support, and dental care
• Additional paid Wellbeing Days — take time for your personal needs, health check-ups, or simply to recharge
• Hybrid work setup — flexible hours with a mix of in-office and remote work
• Friendly and collaborative team — we value transparency, initiative, and support each other
• Opportunity to grow together with the company and take on new responsibilities as we scale
• Startup environment where your voice matters and ideas turn into features fast
• Gifts from the company for work anniversaries and birthdays — because milestones matter, and we love celebrating them with you!