SeviceNow Developer

Role Descriptions: ServiceNow Developer with Now Assist is mandatory.

We are seeking an experienced ServiceNow Developer with expertise in ServiceNow Now Assist (Generative AI) to design| develop| and implement innovative solutions on the ServiceNow platform. The ideal candidate will have strong hands-on experience in ServiceNow development| ITSM processes| workflows| integrations| and AI-powered capabilities using Now Assist to improve service delivery| automation| productivity| and user experience. The candidate will work closely with business stakeholders| architects| platform administrators| and delivery teams to implement scalable and secure ServiceNow solutions leveraging AI and automation capabilities.

Key Responsibilities

ServiceNow Development Design| develop| configure| and customize ServiceNow applications and modules. Develop workflows| Flow Designer solutions| UI Policies| Business Rules| Client Scripts| Script Includes| and Catalog Items. Build and maintain custom applications using App Engine Studio.Configure and support ITSM| ITOM| ITAM| HRSD| CSM| and employee workflows as required.Develop and maintain Service Catalogs| Knowledge Management| and CMDB solutions.Now Assist / Generative AI Capabilities Implement and optimize ServiceNow Now Assist features across ITSM| CSM| HRSD| and platform workflows.Configure AI-powered incident summarization| case summarization| virtual agent responses| and knowledge generation.Enable AI-assisted ticket resolution and agent productivity enhancements.Configure and maintain Prompt Studio| AI Search| and Generative AI workflows.Collaborate with business teams to identify AI use cases and drive adoption of Now Assist capabilities.Monitor AI performance| accuracy| governance| and compliance requirements.Integrations & AutomationDevelop integrations using REST| SOAP| IntegrationHub| MID Server| and APIs.Implement automation solutions using Flow Designer| Orchestration| and IntegrationHub spokes.Integrate ServiceNow with enterprise applications such as Azure| Microsoft 365| SAP| Salesforce| monitoring tools| and identity platforms.Platform Governance & Best PracticesFollow ServiceNow development standards and best practices.Participate in instance upgrades| patching| testing| and release management activities.Perform code reviews| troubleshooting| and performance optimization.Document technical designs| configurations| and operational procedures.Ensure security| compliance| and data governance standards are maintained.Required SkillsServiceNow PlatformStrong experience in ServiceNow development and administration.Expertise in: oITSMoFlow DesigneroService CatalogoCMDBoKnowledge ManagementoIntegrationHuboApp Engine StudiooVirtual AgentoPerformance AnalyticsAI / Now AssistHands-on experience with ServiceNow Now Assist.Knowledge of: oGenerative AI capabilities within ServiceNowoPrompt EngineeringoPrompt StudiooAI SearchoAI-powered Knowledge Creation.

Essential Skills: ServiceNow Developer We are seeking an experienced ServiceNow Developer with expertise in ServiceNow Now Assist (Generative AI) to design| develop| and implement innovative solutions on the ServiceNow platform. The ideal candidate will have strong hands-on experience in ServiceNow development| ITSM processes| workflows| integrations| and AI-powered capabilities using Now Assist to improve service delivery| automation| productivity| and user experience.The candidate will work closely with business stakeholders| architects| platform administrators| and delivery teams to implement scalable and secure ServiceNow solutions leveraging AI and automation capabilities.Key ResponsibilitiesServiceNow DevelopmentDesign| develop| configure| and customize ServiceNow applications and modules.Develop workflows| Flow Designer solutions| UI Policies| Business Rules| Client Scripts| Script Includes| and Catalog Items.Build and maintain custom applications using App Engine Studio.Configure and support ITSM| ITOM| ITAM| HRSD| CSM| and employee workflows as required.Develop and main

Location: PUNE, NOIDA, BANGALORE, MUMBAI, HYDERABAD, CHENNAI / PAN INDIA - location for good quality candidates for ServiceNow.

Desired Skills: ServiceNow - We need strong hands-on exp with minimum 6 years of relevant experience

Years of Experience: 5 to 10 Years