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Shared Services Junior Analyst [Bill Approval]

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Hybrid

Shared Services Junior Analyst [Bill Approval]

Fragomen Malaysia Sdn Bhd

Shared Services Junior Analyst [Bill Approval]

Skills

Compliance

2 months ago

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Important information


Contract type:

Permanent

Location:

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work mode:

Hybrid

Published on:

11 August 2026

What they need


The Finance Shared Services Analyst supports the P&C Collections team by reviewing billing accuracy, resolving billing discrepancies, and ensuring billings comply with established client protocols and internal processes. This role requires strong attention to detail, analytical skills, and the ability to communicate effectively with both internal stakeholders and clients.

Key Responsibilities

  • Create customer invoices based on billing instructions received from the business team, ensuring accuracy and completeness.
  • Review and validate billing requests against client protocols, fee schedules, internal guidelines, and approval requirements before invoice issuance.
  • Verify supporting documents to ensure billing requests are complete, accurate, and supported by the necessary approvals.
  • Process and issue customer invoices accurately and within established turnaround times.
  • Process customer receipt posting and cash application accurately.
  • Perform basic customer account reconciliations; identify and escalate discrepancies or unmatched items to senior team members.
  • Respond to billing, payment, and account-related enquiries from clients and internal stakeholders within established service level agreements (SLAs).
  • Liaise with internal stakeholders and clients to resolve billing, payment, and transaction-related issues in a timely manner.
  • Support monitoring of recent overdue accounts by updating status of outstanding items and escalating cases requiring follow-up or resolution.
  • Support month-end closing activities by preparing schedules, performing reconciliations, and assisting with reporting and other finance-related tasks as assigned.
  • Ensure compliance with SOPs and internal controls.

Requirements

  • Bachelor's degree in Accounting, Finance, Business, or a related discipline.
  • Fresh Graduates are welcome to apply.
  • Strong attention to detail with the ability to follow established processes and procedures.
  • Good analytical and problem-solving skills.
  • Effective verbal and written communication skills.
  • Able to work independently while collaborating effectively within a team.
  • Proficient in Microsoft Office applications, particularly Excel.

At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals and immigration law specialists.

Finding the right person is very important to us. We hope that finding the right place is important to you.

Interested? Apply now. Don’t forget to include your CV and cover letter.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.

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