Shared Services Lead

Permanent Full Time (40 hours per week)

Te Taiwhenua o Te Whanganui Ā Orotu is an incorporated society based in Te Matau a Māui, Hawkes Bay. Throughout history, Te Whanganui ā Orotu was highly prized for its enormous mahinga kai, food sources and its access to major river systems and forest areas. These mahinga kai coming from the convergence of wai, bring together a convergence of people. Ngāti Tu, Ngāti Matepu, me Ngai Te Ruruku ki Tangoio ki te Raki. Ngāti Hinepare, Ngāti Maahu, me Ngai Tawhao ki te Uru - Ngāti Pārau ki te Tonga.

Our collective vision is simple. Kia tupu, kia hua, kia puāwai – To grow, prosper, and thrive our whanau, hapū, hāpori.

Following a significant period of organisational growth and with a strong focus on strengthening our internal systems and operational capability, we are currently seeking an experienced and organised Shared Services Lead to join our team and play a key role in coordinating and strengthening our corporate and operational support functions.

About the Role

The Shared Services Lead is responsible for the day-to-day coordination of key business functions with a strong focus on financial management.  This role oversees finance operations, whilst also coordinating human resources, information technology, organisational administration, communications, compliance, systems management, facilities coordination, and operational support services.

Working closely with the Chief Operating Officer (COO) and operational leads, this role plays a key role in ensuring systems, processes, resources, and infrastructure are well managed and effectively support service delivery and organisational priorities.

Key responsibilities include:

• Leading the day-to-day coordination of finance and corporate services across the organisation.
• Managing financial processes including budget support, forecasting, month-end and year-end coordination, assisting with management reporting, funding and contract reporting, and financial reconciliations.
• Working closely with the COO to monitor financial performance, prepare financial information and support organisational planning and decision-making.
• Ensuring strong financial controls, compliance with organisational policies and funding requirements, and continuous improvement of finance systems, and processes.
• Coordinating HR, IT, administration, communications, facilities, compliance, and operational support functions.
• Maintaining and improvement organisational systems, processes and business support practices.
• Providing leadership, coordination, guidance and support to direct reports to promote collaboration, accountability, and high-quality service delivery.
• Supporting organisational reporting, risk management, health and safety, and the implementation of strategic priorities.
• Identifying opportunities to improve efficiency, streamline processes and strengthen organisational capability.

About You

To be successful in this role, you will bring:

• A relevant qualification or equivalent experience in accounting, finance, commerce, business management, or a related field.
• Strong experience in finance, accounting or business operations, with responsibility for financial reporting, budgeting, forecasting, and organisational financial processes.
• A sound understanding of financial controls, compliance requirements, funding accountably and management reporting.
• Experience coordinating shared services functions such as HR, systems, compliance, and administration.
• Strong organisational, planning, and coordination skills with the ability to manage competing priorities.
• Excellent financial and business literacy with the ability to analyse information, identify trends, and support decision making.
• Strong communication, relationship-building, and stakeholder management skills.
• Ability to support change, contribute to organisational improvement, and work collaboratively across teams.
• Understanding of Te Reo Māori and tikanga Māori, with a commitment to working in a culturally responsive environment.
• Experience working in community, Māori, social services, not-for-profit, or kaupapa-driven organisations is advantageous.

This role will suit someone who is highly organised, proactive, and enjoys strengthening the systems, processes and financial discipline that enable an organisation to thrive. You will be someone who can bring people together, improve the way mahi gets done, and provide reliable leadership across finance, HR, systems, compliance, and business services.

If you are excited by the opportunity to strengthen organisational capability and contribute to kaupapa that creates positive outcomes for whānau and communities, we would love to hear from you.

As part of our recruitment process, the successful applicant will be required to complete a Ministry of Justice (MOJ) criminal history check. Employment is subject to a satisfactory result. To ensure ongoing suitability for the role, employees are also required to maintain a satisfactory Ministry of Justice (MOJ) criminal history throughout their employment.

Kia tupu, kia hua, kia puāwai – To grow, prosper and thrive.

Applications close: Monday 31 August 2026

For more information, visit www.taiwhenua.com.  For confidential enquiries please contact Jenna Dunn from JAM.HR at [email protected].