SHARED SERVICES Professional

HR Operations professional responsible for managing end-to-end onboarding, employee documentation, orientation programs, employee query resolution, and e-request management. Ensures a seamless employee experience, maintains accurate records in Oracle Fusion, coordinates with stakeholders, and ensures compliance with organizational policies and service levels.

Any Graduate (Bachelors Degree) - MBA/PGDM in HR preferred

Roles & Responsibilities

• Conduct virtual onboarding orientation sessions for new joiners.
• Conduct physical onboarding orientation sessions for new joiners.
• Provide support for ad hoc onboarding orientation sessions.
• Facilitate orientation sessions for senior hires.
• Engage with new joiners and address onboarding-related queries.
• Provide necessary support throughout the onboarding journey.
• Prepare and update onboarding scripts, presentations, and videos.
• Respond to queries received through the Joining Distribution List.
• Resolve onboarding tickets and update employee records in Oracle Fusion.
• Coordinate ID card printing and issuance.
• Arrange and distribute welcome kits for new employees.
• Coordinate with the Admin team for courier dispatch of ID cards.
• Review joining forms and documents for compliance and completeness.
• Coordinate daily with the onboarding team for operational support.
• Maintain and update the LIP tracker.
• Schedule and send invitations for LIP sessions.
• Facilitate Lateral Induction Program (LIP) sessions.
• Collect, analyze, and share onboarding feedback with stakeholders.
• Prepare reports and share onboarding updates with relevant teams.
• Ensure a smooth and positive onboarding experience for all new joiners.
• Monitor and manage employee requests for official letters and documents.
• Process requests for employment verification, address proof, salary certificates, and other official letters.
• Review requests and validate employee information.
• Coordinate with HRBP, Managers, Compliance, and other stakeholders for approvals.
• Ensure all approvals are obtained as per the defined process.
• Verify employee details in Oracle Fusion before document issuance.
• Prepare and issue accurate employee letters and documents.
• Communicate request status updates to employees.
• Respond to employee queries related to document requests.
• Maintain records of all requests, approvals, and issued letters.
• Update request trackers and maintain audit-ready documentation.
• Ensure confidentiality and security of employee information.
• Adhere to company policies and compliance requirements.
• Track request volumes and turnaround time (TAT).

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.