SharePoint Consultant (L3 Support)

Job Title: SharePoint Consultant (L3 Support)

Job Type: Full-Time / Direct-Hire / FTE

Location: Foster City, CA (Hybrid – 3 Days Onsite)

About the Role

We are seeking an experienced SharePoint Consultant (L3 Support) to join our team in Foster City, CA. In this high-impact, hybrid role, you will lead advanced L3 support for custom SharePoint solutions, Power Platform apps, and complex workflows. You will own complex production incidents end-to-end, perform deep root-cause analysis (RCA), and implement permanent fixes to ensure peak platform performance, scalability, and security.

Serving as our onshore technical subject matter expert, you will collaborate closely with key business stakeholders and coordinate with offshore technical teams to streamline escalations and optimize M365 digital workspace applications.

Key Responsibilities

• L3 Production Support: Own, troubleshoot, and resolve complex production incidents end-to-end for SharePoint Online and hybrid architectures.
• Power Platform Operations: Diagnose and fix complex low-code/no-code applications, canvas/model-driven apps, and automated Power Automate workflows.
• Root Cause Analysis (RCA): Conduct deep technical investigations to identify bug root causes, implement permanent fixes, and prevent recurring KTLO (Keep The Lights On) issues.
• Integrations & Release Management: Manage API integrations, custom web parts (SPFx), and deployment pipelines through Azure DevOps CI/CD.
• Stakeholder & Offshore Collaboration: Serve as the primary onshore technical contact for escalations, business alignment, code reviews, and offshore technical alignment.

Required Experience & Technical Skills

• 10+ Years of total IT experience with 7+ years specialized in SharePoint L3 Support (SharePoint Online, SharePoint 2013, lists, libraries, and hybrid setups).
• 5+ Years troubleshooting complex Power Apps and Power Automate workflow failures.
• 5+ Years of front-end web customization and debugging using HTML5, CSS3, JavaScript, jQuery, JSON, and AJAX .
• 7+ Years integrating SharePoint with enterprise software via APIs, OpenXML , and managing Azure DevOps CI/CD release pipelines.
• 7+ Years of end-to-end SDLC experience in Agile/Scrum environments (Jira / Azure DevOps).

Nice-to-Have Skills

• Version control expertise with Git / GitHub .
• Exposure to CMS environments ( WordPress, Drupal ).
• Familiarity with modern UI/UX design principles and general cloud hosting ( Azure / AWS ).

About BrezQ

BrezQ is a global technology and IT services company providing enterprise technology, software engineering, cloud, AI, data, cybersecurity, IT infrastructure, enterprise applications, and technology workforce solutions . BrezQ supports organizations throughout the technology lifecycle — from technology strategy and digital transformation to application development, modernization, implementation, security, infrastructure, and ongoing operations .

BrezQ serves clients and technology professionals across major markets including the United States, Canada, United Kingdom, Europe, India, Australia, and the Middle East , with global delivery and talent capabilities.

Core areas: AI & Machine Learning | Cloud & DevOps | Data & Analytics | Software Engineering | Cybersecurity | IT Infrastructure | Enterprise Applications | Salesforce | Technology Consulting | IT Workforce Solutions | Technology Talent.