Shelter Advocate

360 Communities has full-time employment opportunities for Shelter Advocate role. Positions work at our Shelter House in Eagan, providing safety, assistance and resources for victims of sexual and/or domestic violence. Supporting residents at shelter as well as answer crisis phone line. Available shifts:

• 8 am - 4 pm Monday - Friday 40 hours per week
• 1 pm - 11 pm Sunday - Wednesday 40 hours/week

Benefits include medical, dental and vision insurance options, paid vacation, sick and safe time and flexible holiday hours, and an employer matching retirement account.

1 - 2 years of experience working with victims of domestic and/or sexual violence. Bachelor’s degree preferred, but experience in lieu of degree will be considered.

As a Shelter Advocate, you play a crucial role in providing support and assistance to individuals in crisis and dealing with domestic or sexual violence. Your responsibilities include offering crisis intervention, both over a phone hotline and in person with residence of the shelter, behavioral health support, conflict management, and ensuring the well-being and safety of shelter residents.

• Provide holistic advocacy services and resources to residents, including safety planning, child/adult education, community connections/resources, housing, financial, building support networks, and other services/resources as apparent or identified in shelter intakes.

• Complete follow-up from police reports/calls and assist victims/survivors with initial needs. This includes providing emotional support, resources, safety planning, assistance with protective orders, screening for safe housing, and more.

• Complete and assist with day-to-day duties in shelter. This includes cleaning and upkeep, kitchen inventory and supplies, assisting residents with daily chores.

• Respond to hospital calls to provide support to victims/survivors during forensic exams as able during scheduled work times.

• Facilitate and participate in group activities. This may include house meetings and planned family activities.

• Conduct data entry tasks to maintain accurate records of resident interactions.

• Support residents in conflict resolution and de-escalation techniques

• Participate in weekly case consultation with other advocates, to discuss strengths and needs of residents.

• Complete Housing Assessments.

• Complete Safe at Home Applications

• Actively participate and attend staff meetings, including 360 Communities All Staff Meetings, Program specific meetings, and Reflective Supervision Groups.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k) 3% Match
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Crisis intervention: 1 year (Required)

Ability to Commute:

• Eagan, MN 55122 (Required)

Work Location: In person