Shelter Facility Coordinator

Company Overview

The YWCA of Kauai is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. With a rich history of serving the Kauai community since 1921, the organization offers vital programs that support victims of violence, foster empowerment, and promote community well-being.

Job Summary

Reporting to the Shelter Director, the Shelter Facility Manager supports the overall safety, functionality, and sustainability of 24/7 Family Violence Shelter services by overseeing facility maintenance, inventory, and donations. Ensures the shelter environment remains safe, organized, and fully operational through regular walk-throughs, room checks, equipment upkeep, and coordination of repairs; management of inventory and storage systems; facilitation of weekly shopping and adherence to accounting procedures. Works closely with the Shelter Director and the Director of Operations and Maintenance to coordinate safety drills to support the safety, stability, and well-being of program participants. Supports the delivery of 24/7/365 telephone and in-person crisis intervention, advocacy, emotional support, and psychoeducation to individuals affected by domestic violence and sexual assault, utilizing a trauma-informed and survivor-centered approach, as needed.

Responsibilities

• Ensures safety and security of the shelter facility and supports well-being and stability of residents, primarily through the management of hazard prevention measures and maintenance and inventory systems for the FVS facility. Works with Shelter Director to establish and maintain emergency procedures and supplies, implement safety drills, and ensure compliance among staff and residents with shelter health and safety protocols.
• Maintenance:
• 1. Ensures frequent walk-throughs of the FVS premises are completed to identify any hazards, upkeep, or repair/maintenance needs of the facility and grounds and ensure all equipment is in working order. Promptly addresses any hazards, health and safety concerns, or maintenance/repair needs.
• 2. Completes minor facility repairs and maintenance as needed, including minor home repairs and maintenance such as plumbing, electrical, carpentry, and similar general upkeep tasks. Repairs beyond the scope of minor, routine maintenance will be referred to the Director of Operations and Maintenance or a licensed contractor, as appropriate.
• 3. Coordinates with Shelter Director and/or Director of Operations and Maintenance to schedule regular maintenance of Shelter equipment and landscaping. Notifies program participants in advance of scheduled maintenance visits.
• 4. Communicates effectively with the Director of Operations and Maintenance regarding status of FVS work requests; provides status reports during weekly staff meetings.
• 5. Coordinates and conducts weekly resident room checks with the daytime Shelter Advocate.
• 6. Creates and maintains a resident chore list. Encourages and monitors resident participation in completing assigned chores to promote healthy communal living standards.
• 7. Ensures all documentation is completed and organized, including but not limited to maintenance schedules, equipment manuals, vendor information, Safety Data Sheets (SDS), emergency procedures and supplies lists, safety drill records, etc.
• 8. Maintains general office functions for the Shelter, including technology, office equipment, filing, and organization of staff forms and resources.
• 9. Works with the Director of Operations and Maintenance to coordinate Shelter recycling schedules.
• Inventory:
• 1. Works with daytime Shelter Advocate to organize and maintain all FVS storage areas.
• 2. Creates and maintains a Shelter supply inventory system. Regularly monitors and updates inventory across all storage areas, ensuring minimum quantities of supplies are met at all times.
• 3. Facilitates weekly shopping to ensure Shelter is fully stocked with essential supplies.
• 4. Follows all required accounting procedures including turning in receipts, using agency charge cards, etc.
• Donations:
• 1. Coordinate the pickup, sorting, storing, and repurposing of Shelter donations.
• 2. Log donor information including contact information, items donated, etc.
• 3. In conjunction with other on duty staff, provides psychoeducation and support to FVS program participants to help process the impacts of abuse and trauma and maintain respectful communal living. Utilizes survivor-centered, trauma-informed approaches, including active listening, nonjudgmental responses, and de-escalation techniques.
• 4. In conjunction with other on duty staff, assists program participants with daily needs, including distribution of essential personal care items and food supplies.
• 5. Provides telephone and/or in-person emotional support, safety planning, information and advocacy, and resource referrals to individuals and families experiencing domestic violence and/or sexual assault, as needed during staffing shortages, emergencies, or periods of increased program demand.
• 6. Maintains accurate and timely documentation of participant interactions in case files and the YWCA database; completes required service reporting.
• 7. Attends staff meetings and participates in relevant trainings to support effective service delivery.
• 8. Complies with mandatory reporting requirements to appropriate agencies.
• 9. Performs all other duties as assigned, with responsibilities subject to change based on program needs.

Specific Qualifications:

1. Minimum of one (1) year of experience in domestic violence or a related field.

2. Combination of education, professional, and/or lived experience demonstrating the ability to provide empathic, survivor-centered support, advocacy, and referral services to individuals impacted by sexual assault (SA) and domestic violence (DV), utilizing a trauma- informed approach.

3. Strong active listening and problem-solving skills, with the ability to remain calm and effective in high-stress situations.

4. Ability to maintain strict confidentiality and comply with all applicable privacy laws, policies, and regulations.

5. Knowledge of, or willingness to learn Native Hawaiian culture, including traditions, values, and practices, with the ability to build respectful, collaborative relationships with diverse communities and partners.

6. Willing and able to work varied schedule, as needed.

Education & Technical Skills:

1. High School Diploma/G.E.D.

2. Current First Aid and CPR or available for First Aid and CPR training.

Join us in making a meaningful difference by providing compassionate leadership at our shelter facility!

Pay: From $20.11 per hour

Work Location: In person