Shift FMCS Technician (Facilities Operations)

The FMCS Operator cum Technician is responsible for real-time monitoring, alarm management, first-line troubleshooting, field verification, and coordination of all critical facility utility systems through the Facilities Monitoring & Control System (FMCS), BMS, and SCADA platforms. This role acts as the "Eyes and Ears" of Facilities Operations, ensuring uninterrupted operation of plant utilities and supporting rapid response to abnormal events.

The position combines Control Room Operations and Field Technician Activities to ensure timely alarm response, equipment reliability, safety compliance, and continuous plant operation.

Person should have proficiency in using Gen AI Tools, Copilot, Copilot library & Agent bots.

Key Responsibilities

1. FMCS / BMS / SCADA Monitoring

Monitor all facility systems continuously through FMCS, BMS, and SCADA platforms.

Track operational status, equipment health, trends, and performance parameters.

Monitor utility systems including:

Electrical Distribution Systems

HVAC & Cleanroom Systems

Chillers & Cooling Towers

CDA (Compressed Dry Air) Systems

UPW (Ultra Pure Water) Systems

RO/DI Water Systems

Industrial Water Systems

Wastewater Treatment & ZLD Systems

Fire Detection & Life Safety Systems

Gas Detection Systems

Exhaust & Scrubber Systems

Environmental Monitoring Systems

2. Alarm Management & Response

Monitor, acknowledge, classify, and respond to alarms 24/7.

Analyze alarm priority levels:

Critical

Major

Minor

Advisory

Escalate alarms according to escalation matrix and SOPs.

Notify duty engineers and responsible technicians during abnormal conditions.

Ensure alarm closure after verification and restoration

3. Field Verification & Troubleshooting

Perform field inspections to verify alarms and abnormal equipment conditions.

Conduct first-level troubleshooting of utility systems.

Support equipment restart and restoration activities.

Coordinate with maintenance teams during breakdowns.

Assist in corrective and preventive maintenance activities.

4. Event Logging & Documentation

Maintain accurate operational logs and event records.

Record:

Equipment trips

Utility interruptions

Alarm history

Maintenance activities

Emergency events

Prepare shift reports and daily operation summaries.

Maintain documentation for audits and operational reviews.

5. Dispatch & Coordination

Act as central coordination point during equipment failures and emergencies.

Dispatch technical personnel to affected locations.

Follow-up and track restoration progress.

Coordinate with:

Facilities Engineers

Operations Teams

ERT (Emergency Response Team)

Contractors and Vendors

6. Shift Handover Activities

Conduct detailed shift pass-downs.

Communicate:

Outstanding alarms

Equipment under maintenance

Ongoing troubleshooting activities

Pending work orders

Critical plant risks

Ensure smooth transition between shifts.

7. Emergency Response Support

Support emergency situations including:

Power Failure

Utility Outage

Chiller Failure

Fire Alarm Events

Water Leakage

Hazardous Gas Alarms

Environmental Excursions

Provide real-time information and system status updates.

Assist ERT during incident response and recovery activities.

8. Routine Operational Activities

Perform equipment health checks.

Review operational trends and system performance.

Generate daily, weekly, and monthly reports.

Identify recurring alarms and recommend improvements.

Support reliability and energy-saving initiatives.

Required Qualifications

Education : Diploma in Mechanical / Electrical / Instrumentation Engineering

Experience

510 years of experience in Facilities Operations, Utilities Operations, Semiconductor, Pharmaceutical, Data Center, Chemical, or Manufacturing Industries.

Experience in CMMS, FMCS, BMS, SCADA, or Industrial Automation Systems preferred.

Technical Skills

Control & Monitoring Systems

FMCS Operations

BMS (Building Management System)

SCADA Systems

PLC Fundamentals

HMI Monitoring

Trend Analysis