Shift Lead

JOB SUMMARY:

Oversee, direct bakery staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Provide friendly, responsive service to create an exceptional experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers. Also perform other duties in the areas of food and final order preparation including preparing beverages and arranging food items.

DUTIES AND RESPONSIBILITIES:

● Promote, work and act in a manner consistent with the mission of Crave. Work independently and with other team members to solve problems, fulfill orders and create amazing products.

● Evaluate store at beginning of shift to make appropriate assignments of other employees to meet store needs

● Responsible for maintaining appropriate cleaning schedules of all areas of the store including storage areas

● Instruct and train Cookie Experts in the preparation, cooking, frosting and presentation of all food items.

● Ensure that all food and products are consistently prepared and served according to restaurant’s recipes and standards.

● Ensure that kitchen runs in accordance with all applicable health, safety and hygiene codes and standards.

Pay: $11.00 - $15.00 per hour

Work Location: In person