Benefits:

• Employee discounts

SHIFT LEAD | KIN. SOCIAL

Benefits & Perks

Competitive compensation

Flexible scheduling
Career growth and advancement opportunities
Leadership development
Supportive, team-focused work environment
Opportunity to grow within Quartiere Restaurant Holdings

About the Role

KIN. Social by Quartiere Restaurant Holdings is looking for a confident, dependable, and hospitality-driven Shift Leadto join our team in Stamford, CT.

This is a hands-on leadership role for someone who enjoys being part of service while also helping guide the team and keep the restaurant running smoothly. Our Shift Leads set the tone on the floor, support team members, maintain service standards, and step in to solve problems as they arise.

The ideal candidate has strong restaurant experience, leads by example, communicates well, and knows how to balance taking care of guests with keeping the team organized and focused.

Responsibilities

Help lead front-of-house operations during assigned shifts

Maintain an active presence on the floor and support the team throughout service
Help coordinate servers, bartenders, hosts, runners, and other support staff
Monitor the flow of service and make adjustments as business needs change
Delegate side work, opening, closing, and other shift responsibilities
Ensure team members are following KIN. Social service standards and procedures
Coach and support team members in the moment when needed
Address guest concerns professionally and work toward appropriate resolutions
Communicate with the kitchen and bar to help maintain smooth service between departments
Assist with opening and closing procedures, cash handling, and end-of-shift responsibilities
Monitor cleanliness, organization, and overall restaurant presentation
Assist with breaks, call-outs, and staffing adjustments during the shift
Communicate important shift updates, guest concerns, and team issues to management
Support management in maintaining a professional, positive, and accountable team environment

Qualifications

Previous restaurant experience required

• Previous serving and/or bartending experience strongly preferred Previous Shift Lead, Supervisor, or other restaurant leadership experience preferred
  Strong understanding of front-of-house service and restaurant operations
  Confident directing and supporting a team during busy service
  Strong communication, organization, and problem-solving skills
  Ability to remain calm and make sound decisions under pressure
  Comfortable handling guest concerns and service recovery
  Familiarity with POS systems and cash-handling procedures
  Dependable, punctual, professional, and team-oriented
  Willingness to receive feedback and continue developing as a leader
  Availability to work evenings, weekends, and holidays as needed

WHO WE’RE LOOKING FOR

We’re looking for someone who leads by example rather than simply giving directions.

A great Shift Lead notices when a teammate needs help, recognizes when service is starting to fall behind, communicates before small problems become bigger ones, and knows when an issue needs to be brought to management.

This is a great opportunity for an experienced server, bartender, or restaurant professional who is ready to take on more leadership responsibility and continue growing into management.

KIN. Social by Quartiere
Good food. Good drinks. Good people.