Shift Lead

Job Summary

We are seeking a dynamic and energetic Shift Lead to join our vibrant hospitality team! In this pivotal role, you will oversee daily restaurant operations during your assigned shift, ensuring exceptional customer service, efficient food preparation, and smooth team management. As a key leader on the floor, you will motivate staff, uphold food safety standards, and maintain operational excellence to deliver memorable dining experiences. This is an exciting opportunity for someone passionate about food service management and eager to lead a dedicated team in a fast-paced environment.

Responsibilities

• Supervise and coordinate all aspects of shift operations, including food preparation, cooking, and service delivery
• Lead and motivate team members to deliver outstanding customer service while maintaining high standards of food quality and safety
• Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
• Oversee inventory control procedures, including stock levels, ordering supplies, and minimizing waste
• Train new staff and provide ongoing development opportunities to enhance team skills and performance
• Ensure compliance with food safety regulations and sanitation standards across all kitchen and dining areas
• Handle customer inquiries, resolve issues promptly, and ensure a positive dining experience for all guests

Qualifications

• Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and cooking
• Demonstrated leadership skills with supervising or managing hospitality teams in casual dining or fine dining settings
• Familiarity with POS systems such as Aloha POS and Micros POS; cash handling experience is essential
• Strong knowledge of inventory control, food safety management, and food handling procedures
• Excellent communication skills with the ability to train staff effectively and manage team dynamics
• Basic math skills for order accuracy, budgeting, and profit analysis
• Previous experience in restaurant management or assistant manager roles preferred but not required; managerial communication skills are vital
• Ability to thrive in a fast-paced environment while maintaining attention to detail and professionalism

Join us as a Shift Lead where your leadership will inspire your team to deliver exceptional service every day! We value energetic individuals who are passionate about the food industry, eager to develop their management skills, and committed to creating memorable guest experiences. This role offers a rewarding opportunity to grow within a supportive hospitality environment dedicated to excellence.

Pay: From $14.39 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person