Dixit Infotech Services Pvt. Ltd.
Shift Lead
19 days ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹800,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
Review handover, critical incidents, pending tickets, scheduled activities, and resource availability.
During Shift: Monitor ticket queues, SLA performance, escalations, user issues, and team workload.
Escalation Management: Ensure critical issues are escalated to the appropriate resolver teams within defined timelines.
End of Shift: Complete a structured handover covering open tickets, major incidents, pending actions, risks, and planned activities.
Other offers great for you!
These companies are also looking for great profiles
Whub
Lead Product Designer
55000/60000
Permanent contract
Paris, France
Hybrid
Skills
13 hours ago
Quick apply
Wikeys
Transformation Office Lead
800
Freelance
Brussels, Belgium
Hybrid
Skills
10 hours ago
Quick apply
Alchemee
TEAM LEAD DEV
TJM MAX 700E
Permanent contract
Luxembourg
Onsite
Skills
8 hours ago
Quick apply
No company information available.