HCLTech
Shift Lead
Skills
11 days ago
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Important information
Location:
Andhra Pradesh, India
Work mode:
Onsite
Published on:
12 October 2026
What they need
Shift Lead
Vijayawada, Andhra Pradesh
Job Summary
To assign and track tickets and change requests for service delivery
Key Responsibilities
To manage SLAâs
To ensure process improvement and compliance in the assigned module| and participate in technical discussions/review.
To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
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