Shift Lead

Job Overview:
Historians trace the harvest of coffee beans to surrounding countries of Yemen, but most agree that it was Yemenites who first brewed it to drink. Qamaria Coffee offers traditional Yemeni coffee and tea beverages to the masses.

As a barista, you will have the opportunity to delight customers with a variety of delicious beverages, using traditional Yemeni brew methods infused with unique spices. As a small business, you can take pride in serving and personalizing your interactions with local customers and create authentic and personalized connections.

Responsibilities:

• Educates customers by presenting and explaining the menu and answering questions pertaining to products.
• Prepares and sells coffee drinks by following recipes and preparation techniques for drinks, such as Yemeni traditional, espressos, and smoothies.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and other items for coffee bar.
• Keeps equipment operating by following training and performing preventive maintenance.
• Assists with the washing of dishes, utensils, cups, and saucers using proper techniques.
• Continues to improve quality results from customer feedback as well as maintaining and improving the appearance of the store and coffee bar.
• Effectively instructing other employees on the shift.
• Ensure employees reporting to you meet performance expectations.
• Operations Management: Oversee day-to-day operations, ensuring efficiency and adherence to quality standards.
• Customer Service: Maintain a high level of customer satisfaction by addressing concerns, ensuring prompt service, and creating a welcoming atmosphere.
• Financial Management: Monitor and manage budgets, expenses, and financial reports to maximize profitability.
• Quality Control: Ensure food and service quality meet or exceed customer expectations and industry standards.
• Compliance: Ensure compliance with health and safety regulations, licensing requirements, and company policies.
• Inventory Management: Supervise inventory levels, order supplies, and manage vendor relationships.

Qualifications:

• Previous experience in the food industry or as a Barista is preferred but not required
• Knowledge of cash handling procedures and experience with cash registers or any POS system is a plus
• Familiarity with food safety regulations and proper food handling techniques
• Strong math skills for cash handling and retail math calculations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment while maintaining attention to detail
• Flexibility to work various shifts, including weekends and holidays

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management to meet the ongoing needs of the business.

If you are passionate about coffee, enjoy working in a dynamic team environment, and thrive in providing exceptional customer service, we invite you to apply for the position of Barista.

Check us out online: https://www.qamariacoffee.com/ or on Instagram: @qamariacoffee

Job Types: Full-time, Part-time

Pay: Starting at $20.25/hr plus Tips

Expected hours: 25 – 40 per week

Benefits:

• Paid training

Restaurant type:

• Bakery
• Café
• Coffee shop
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• San Jose, CA 95128: Relocate before starting work (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $20.25 per hour

Benefits:

• Employee discount
• Paid training

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• San Jose, CA 95128 (Required)

Ability to Relocate:

• San Jose, CA 95128: Relocate before starting work (Required)

Work Location: In person