Shift Lead, Community ENT Service

The Shift Lead for Community ENT will be responsible for the day-to-day operational management of ENT clinics, ensuring the delivery of a safe, effective, and high-quality service. The post holder will independently manage nurse-led ear care clinics, providing assessment, treatment, and microsuction procedures within their scope of practice.

Working closely with Consultants, multidisciplinary team members, and Care Support Workers, the post holder will provide clinical leadership, support service development, and ensure clinics run efficiently to meet patient needs. They will play a key role in maintaining high standards of patient care, coordinating clinic activities, and supporting the development of junior staff and support workers.

Key Responsibilities:
Lead and coordinate the day-to-day running of Community ENT clinics.

Undertake independent nurse-led ear care and microsuction clinics.

Provide clinical leadership and support to Care Support Workers.

Work collaboratively with Consultants and the wider multidisciplinary team.

Ensure a high standard of patient care, safety, and experience.

Support service improvement initiatives and the delivery of performance targets.

Maintain accurate clinical records and comply with professional and organisational standards.

24 hours per week (Wednesday - Friday)

The post holder is responsible for the management of the nursing unit/department during the shift, including the organisation of the nursing unit/department activities and the management of staff and resources. The post holder will support the Lead Nurse and Matron in developing and monitoring services and the quality of care experienced by patients.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.