Shift Lead - The UPS Store

• $19–$20/hour based on experience
• Full-Time – 40 Hours/Week – Weekend Availability Required

This is an in-store leadership position with a locally owned The UPS Store franchise. This is not a corporate UPS warehouse or delivery driver position.

Join Our Palmer Team

We are looking for a dependable, experienced person who enjoys working with customers, supporting a team, and taking responsibility. This is a working, customer-facing lead position where you'll keep the store running smoothly while providing excellent customer service.

We offer a stable, full-time position with opportunities to take on additional responsibility and grow into supervisory and management roles with strong performance.

What You'll Do

• Lead daily store operations
• Provide friendly, professional customer service
• Preform opening/closing procedures, including cash handling
• Assist with inventory management and customer mailbox billing
• Help maintain and efficient, organized workflow
• Handle multiple tasks while maintaining accuracy

What We're Looking For

• Reliable, punctual, and dependable
• Interested in a long-term position and committed to becoming a valued member of our team
• Comfortable taking initiative and responsibility
• Strong communication and attention to detail
• Retail or customer service experience required
• Previous lead or supervisory experience in retail or customer service
• Must be 18+

We're looking for someone who is ready to take the next step in their career and build a long-term future with our team. If that sounds like you, we'd love to meet you.

Pay: $19.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Experience:

• Customer service: 2 years (Required)
• Retail Lead/Management: 1 year (Required)

Ability to Commute:

• Palmer, AK 99645 (Required)

Work Location: In person