Papa John's - Cumberland
Shift Leader
2 months ago
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Important information
Salary:
$33,280 – $39,520 / year
Location:
Cumberland, MD 21502, USA
Work mode:
Onsite
Published on:
17 August 2026
What they need
Bring your energy and leadership skills to Papa John's! As a Shift Leader, you'll play a key role in running our restaurant, ensuring that every customer enjoys delicious pizza and an outstanding experience. We’re looking for individuals who are passionate about food service, thrive in fast-paced environments, and are excited to lead a team to success. This is your chance to grow within the food industry and be part of a fun, energetic team!
What We Offer:
- Bi-weekly paycheck with direct deposit.
- Flexible hours.
- Ongoing training programs.
- Papa John's retail perks and discounts, both on and off the clock.
Why Join Us?
At Papa John's, we’re more than just a pizza company – we’re a team that’s committed to growing together, fostering a positive culture, and delivering top-notch service to our customers. As a Shift Leader, you'll have the opportunity to develop your career in a supportive environment that values leadership, teamwork, and excellence. If you’re ready to lead, grow, and have fun, we want you on our team!
Compensation:
$16 - $19 hourly
Responsibilities:
- Train, mentor, and motivate team members to enhance performance.
- Handle customer inquiries and resolve issues in a professional manner.
- Assist in managing inventory levels and placing orders to keep the restaurant running efficiently.
- Ensure that food quality and customer service meet or exceed company standards.
- Lead, motivate, and support a team of employees during shifts to ensure smooth operations and exceptional service.
Qualifications:
- Strong communication, organization, and problem-solving skills.
- Previous leadership experience in a restaurant or customer-facing role is preferred.
- Must be authorized to work in the United States.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Prior experience in the food service industry.
About Company
Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!
At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.
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