C
Cafe Express
Shift Leader
2 months ago
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Important information
Contract type:
Permanent
Location:
Houston, TX, USA
Work mode:
Onsite
Published on:
7 September 2026
What they need
Benefits:
- Bonus based on performance
- Dental insurance
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
We are looking for an experienced and passionate Shift Leader to join our team.
REQUIREMENTS:
- Must be at least 18 years old
- High school diploma or equivalent
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment.
- Manager Food Handlers
RESPONSIBILITIES:
- Act as ambassador for brand standards and company values. Knows and coaches to them at every opportunity.
- Execute Food Safety & Line Checks 100% on every shift and takes any corrective action required
- Perform Management Travel Paths and Pre-shift Meeting Checklists in accordance with Shift Checklists.
- Manage cash control and security procedures.
- Manage labor and food cost throughout shift
- Take appropriate actions to ensure the restaurant’s vision and associated targets are met shift by shift.
- Hold all Team Members and other management team accountable to the brand standards.
- Solve shift related problems, identify opportunities and communicate well to General Manager and Restaurant Managers about how restaurant can improve performance.
- Ensure a safe working and Guest experience environment by facilitating safe work behaviors of the team.
ESSENTIAL SKILLS:
- Leader – ability to train, develop and hold team members accountable to brand standards.
- Manager – organized, detailed oriented, sets goals, and has a proven track record of delivering goals consistently. Can manage multiple deadlines with a sense of urgency.
- Continuous Improvement mindset – identify opportunities to improve team member performance
- System-oriented – uses systems and checklists to ensure resources are used efficiently and effectively.
- Accountable – takes responsibility for mistakes, owns solutions as well as problems. Holds the team accountable.
- Tech Savvy – proficient in ops-based technology & BOH software (i.e. Restaurant 365) and Microsoft Office
- Self-starter – for both business and self-development. Avid learner
- Guest service mentality – has a genuine desire to serve others and create connections
- Communication – strong interpersonal, written and verbal communication skills
- Math Ability – This position requires excellent business math skills
- Reasoning Ability – This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.
- Supervisory Responsibilities – This position reports to the Restaurant Manager & General Manager and requires supervisor responsibilities of team members
BENEFITS & PERKS:
- Bonus Plan
- Quality of Life/Flexible Schedules
- Advancement Opportunities – Performance-driven & merit based, not tenure based
- Medical, dental, vision
- PTO
- No late nights – All restaurant close by 9pm everyday
- FREE Meal Policy
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