Shift Leader

WE ARE HIRING! Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe

teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate

with purpose, and WIN… then Velvet Taco is the place for you!

The Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!
• Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it

The Job

• Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Skilled at handling Guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and one that motivates others to follow procedures, work with a sense

of urgency, and ensure a positive Guest experience

• Skilled at de-escalating issues between Team Members, making everyone feel heard.
• Supports Management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration

dates for prepped food, and keeping the restaurant clean and in order.

• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• It is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing

the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.

• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction