Shift Leader

Benefits:

• Employee discounts
• Flexible schedule

Job Description:

• Lead the team, making sure food is made accurately and taken to customers in a timely manner

• Show exemplary knowledge of the job and excellent customer service

• Deal with upset customers/problems with food in a polite way, making sure the customer is happy

• Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued

• Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low

• Keep the front lobby and outside area clean while checking on it every 15 minutes

• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times

• Prep food according to proper procedures

• Washing dishes and put away

• Show up on time and take breaks for the appropriate length of time

• Complete all opening and closing duties

• Perform additional tasks requested by your manager

• Follow sanitation guidelines

• Stock and rotate food

• Adhere to safety procedures

Requirements:

• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others
• Leadership abilities