Shift Leader - St. Louis Park

Jersey Mike's Subs in Saint Louis Park i s looking for Shift Leaders!

Become part of Jersey Mike's fun and rewarding organization! We are looking for Shift Leader who want to be part of high-growth & energizing company. We operate multiple locations in Minnesota with plans to develop more.

As Shift Leader, you are responsible for overseeing in-store operations and coaching crew members throughout your shift. You will set goals, provide job assignments, motivate others, celebrate successes, and providing timely feedback. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

Team Environment

Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner

Deploy team members appropriately to meet customers' needs and service standards throughout shift

Communicate shift priorities, goals and results with team members

Support training as directed by General Manager or Assistant Manager(s)

Arrive in a timely manner to be ready in position at the start of scheduled shift

Operational Excellence

Role model exceptional customer service

Drive sense of urgency through crew members to satisfy customer needs and execute daily operations

Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies

Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift

Complete all required training

Skills & Experience

Experience as a Shift Manager or similar role

Knowledge of the industry and relevant health and safety regulations

Commitment to excellent service

Working well within a team

Leadership skills and ability to make decisions fast

Strong problem-solving aptitude

Ability to stand for long periods

High school diploma & QSR/restaurant experience is preferred INDSLPSL INDQS