Shift Leader

The Boss Kitchen & Bar

229 Banff Ave, Banff, Alberta

Wage: $23.00 per hour plus gratuities

Position: Permanent, full-time

Hours: 30–40 hours per week

Language of work: English

The Boss Kitchen & Bar is seeking an experienced Shift Leader to support our front-of-house team. The successful candidate will supervise daily service, maintain high guest-service standards, and help ensure each shift operates smoothly and efficiently.

Responsibilities

• Supervise and coordinate the activities of servers, bartenders, hosts, and support staff.
• Assign duties and establish priorities during each shift.
• Support opening and closing procedures.
• Ensure service, cleanliness, and food-safety standards are followed.
• Train new employees in job duties, workplace procedures, and company policies.
• Monitor staff performance and provide coaching when required.
• Assist with shift scheduling and arrange coverage when necessary.
• Communicate with the kitchen to maintain service flow and manage bill times.
• Resolve guest concerns professionally and promptly.
• Verify cashouts, payments, and end-of-shift reports.
• Monitor supplies and report inventory or maintenance needs to management.
• Provide hands-on service support during busy periods.
• Report operational, staffing, and safety concerns to management.

Qualifications

• At least one year of restaurant or hospitality experience is required.
• Previous supervisory or leadership experience is preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to remain composed and make decisions in a fast-paced environment.
• Availability to work evenings, weekends, and holidays.
• ProServe certification is required or must be obtained before beginning work.

Compensation

• Guaranteed wage of $23.00 per hour
• Additional gratuities
• Permanent, full-time employment
• Opportunities for continued leadership development

To apply, please submit your résumé to:

Steven Sachkiw, General Manager

Email: [email protected]

Phone: 403-830-2101