Shift Leader - Wingstop

Shift Leader Needed – Wingstop | New Haven, CT

Open Availability Preferred | Must Be Able to Close Until 3:00 AM

We’re looking for motivated and dependable Shift Leaders to help lead our team and keep operations running smoothly. This role is perfect for someone who can lead by example, stay organized during high-volume shifts, and create a positive environment for both customers and crew.

Responsibilities

Lead and support team members during daily operations

Ensure excellent customer service and resolve guest concerns professionally

Assist with opening and closing procedures

Handle cash management and register accountability

Monitor food quality, safety, and cleanliness standards

Train and coach team members on company procedures

Help manage shift flow, task delegation, and team performance

Maintain a clean, organized, and efficient restaurant environment

Requirements

Previous restaurant or leadership experience preferred

Strong communication and leadership skills

Ability to work in a fast-paced environment and multitask effectively

Reliable transportation and consistent attendance

Must have a valid driver’s license

Must be able to stand for long periods and lift up to 50 lbs

Weekend and late-night availability required

Must be able to work shifts ending at 2:00 AM

ServSafe certification preferred

Bilingual (Spanish) preferred

What We Offer

Flexible scheduling

Employee meal discounts

Opportunities for advancement and career growth

Supportive, team-oriented work environment

Great fit for someone who can keep the kitchen and front counter synchronized like a well-seasoned orchestra… except the violins are fry baskets and the encore is a 1:45 AM rush

About Wing it North CT LLC

Wing It North was founded in 2015 when we brought Wingstop to Toledo, sharing our love of fresh wings, bold flavors, and hand-cut fries with northwest Ohio. We own and operate 50+ Wingstop restaurants in four states: Michigan, Ohio, New York, and Connecticut. Integral to our mission are our people, the Wing Experts, who work tirelessly to provide great food experiences through the caring culture of our people. If you're looking for endless growth opportunities, a fun but challenging work environment, and a culture of caring, we're the franchise group for you. Join us in serving the world flavor!