Shift manager - ASM

Assistant Manager (ASM) — Dairy Queen

Position: Assistant Manager

Employment Type: Full-Time

Pay: Competitive pay based on experience

About the Position

We are looking for a motivated, dependable Assistant Manager to join our Dairy Queen management team. The Assistant Manager will work closely with the General Manager to lead the crew, provide excellent guest service, maintain food quality and safety standards, and help drive restaurant sales and performance.

Responsibilities

• Lead and coach crew members during shifts
• Ensure excellent customer service and order accuracy
• Maintain food quality, cleanliness, and safety standards
• Assist with opening and closing procedures
• Manage cash handling and register operations
• Monitor inventory, waste, and product levels
• Help maintain labor and staffing goals
• Train new employees and develop existing team members
• Address guest concerns professionally
• Ensure Dairy Queen standards and procedures are followed
• Support the General Manager with daily restaurant operations

What We’re Looking For

• Previous restaurant or management experience preferred
• Strong leadership and communication skills
• Reliable and dependable
• Ability to work in a fastpaced environment
• Positive attitude and professional work ethic
• Ability to lead a team and hold employees accountable
• Open availability, including weekends and holidays

Why Join Our Team?

This is an opportunity to grow with a management team that values leadership, accountability, teamwork, and great guest service. Strong performers will have opportunities for additional responsibility and advancement.

Apply today to become part of our management team!

About DQ Grill & Chill

We are very pleased to announce that we are bringing 85 years old an American iconic brand DQ Grill & Chill in Fredericksburg, VA soon. The location of this site is 51 Civilian St., Fredericksburg, VA 22406. Our journey for this located began in 2020 with site selection. After obtaining all required permits for construction (which took us few years), we started construction in late 2025. We plan to open to the public in later September. Please visit us for fan favorite world-famous Blizzard or tasty burgers or crispy delicious chicken strips. Look forward to serving you soon.