Shift Manager / Assistant Restaurant Manager - Mumbai

Job Title: Shift Manager Chinese Wok (QSR Chain)

Location: Mumbai (Multiple Outlets)

About Us

Chinese Wok is Indias fastest-growing Quick Service Restaurant (QSR) chain with 250+ outlets across the country. We are known for serving delicious, freshly prepared Indo-Chinese food with quality and consistency. If you are passionate about hospitality, people management, and growing in the QSR industry, this is your chance to join our exciting journey!

Roles and Responsibilities

• Oversee daily restaurant operations and ensure smooth shift management
• Manage team schedules, performance, and motivation during shifts
• Monitor cost control, wastage, and inventory handling
• Ensure excellent customer service and resolve customer concerns effectively
• Maintain hygiene, safety, and compliance standards
• Lead by example and support team members in achieving outlet targets

Desired Candidate Profile

• Age: 21-35 years
• Open to work in rotational shifts (per industry standards)
• Strong communication & people management skills
• Keen to learn, grow, and build a long-term career in a fast-paced environment

Education:

• Hotel Management fresher OR
• Any graduate with relevant QSR/Restaurant/Retail industry experience

Perks & Benefits :

• PF ESIC & Gratuity
• Attractive Monthly Incentives
• School Fees support for Kids*
• Fast track promotions: Grow into higher roles within 4 to 6 months through structured training & development programs
• Exciting career growth in India's leading QSR Brand

Role: Shift Manager / Supervisor

Industry Type: Hotels & Restaurants

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: F&B Service

Education: 12th Pass