Shift Manager, Bulk and Break Bulk

About the role

Responsible for overseeing Bulk and Break Bulk operations to ensure safe, efficient and timely vessel handling, while maintaining high service standards and operational productivity. The position leads strategic operational planning, coordinates with internal teams, contractors and stakeholders, monitors vessel and terminal performance, and ensures strict compliance with safety and operational standards to achieve maximum productivity, seamless operations and fast vessel turnaround.

Key responsibilities

• Strategically lead and manage dry and break-bulk operations to achieve peak productivity, operational excellence and timely vessel turnaround.
• Directly supervise the deployment and performance of manpower, equipment and contractors, ensuring optimal efficiency and accountability.
• Monitor operations continuously, making decisive corrective actions while liaising with shipping agents, consignees and internal stakeholders to sustain uninterrupted cargo flow.
• Serve as the primary operational liaison onboard vessels, coordinating closely with Masters, Chief Officers and Operations Supervisors for seamless cargo handling.
• Validate and approve all operational documentation, including VORs, checklists, reports to ensure accuracy, compliance and integrity of data.
• Initiate and manage operational communications, including vessel shifting notices, incident reports and staff discipline matters, escalating to senior management as needed.
• Champion OHSAS and terminal safety standards, enforcing compliance and fostering a culture of zero-incident operations.
• Engage proactively with port users, regulatory authorities, and terminal stakeholders to safeguard operational continuity and service excellence.
• Lead complex cargo operations requiring meticulous planning, coordination, and attention to stakeholder requirements.
• Provide timely and accurate operational updates and insights to relevant management and key personnel to support effective decision-making and strategic planning.

Requirements

• Diploma or Bachelor’s Degree in Port Operations, Business, Logistics, Maritime or equivalent.
• Minimum of 7 years of relevant working experience.
• Comprehensive knowledge of port, terminal and vessel operations, including cargo handling and vessel turnaround, with effective operational planning, coordination and problem-solving skills.
• Strong communication, negotiation and stakeholder management skills.
• Ability to respond proactively to operational disruptions, vessel delays and manpower/equipment constraints.