Shift Manager

Looking for fun, high energy Shift Manager who has an interest in baking and management to join an exciting ice cream sandwich concept at Sawgrass Mills Mall! Room for growth within the company, as we plan to open more stores in Florida!

• Hire and train all new employees
• Mentor, coach, and develop team members into top talent
• Be a true leader to the entire team
• Open and close the store, in accordance with store operations guidelines
• Assist with Marketing and obtaining new Catering orders
• Host catering events and special events
• Bake cookies throughout the day, as needed
• Assist Bakery Manager with mixing large batches of cookies from scratch, according to company's recipes
• Manages and fulfills all delivery app orders and ensure order accuracy
• Assist with store organization and inventory rotation
• Places inventory and supplies orders through Sysco and other systems
• Close register at end of night
• Ensures the front is running smoothly during rushes
• Greets customers in a courteous manner as they enter the store
• Applies knowledge of the company products and assists customers through the ordering process
• Manages Team Members to ensure they are following all policies and procedures
• Takes orders and prepares menu items promptly and in accordance with customer requests.
• Applies knowledge of food handling requirements
• Operates the POS system and cash register properly with each transaction
• Responsible for keeping the counters and surrounding areas clean using proper cleaning procedures
• Ensures store is compliant with health regulations and standards at all times and follows safety procedures.
• Obtain ServSafe Certification
• Other duties, as assigned

Qualifications:

• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
• You must be professional, punctual, and demonstrate exceptional customer service and multi-tasking skills.
• Trustworthy and maintain confidential information
• Bubbly, outgoing personality and positive attitude
• Strong communication and listening skills
• Able to resolve conflicts quickly and effectively
• Excellent customer service skills
• Ability to work in a fast-paced environment and work well under pressure

Job Types: Full-time, Part-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Application Question(s):

• Do you have experience mixing cookies from scratch?
• Please provide the best contact number to reach you.

Experience:

• Management: 2 years (Preferred)
• Leadership: 1 year (Preferred)
• Training & development: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person