Shift Manager

What you'll be doing

• Supervising and coordinating the activities of servers, hosts, and kitchen staff during your assigned shift
• Ensuring that all customers receive prompt and courteous service
• Monitoring inventory levels and placing orders as needed
• Addressing customer complaints and resolving issues in a professional manner
• Providing training and development opportunities for your team
• Maintaining accurate records of shift activities, including sales, labor, and incident reports
• Collaborating with the General Manager to implement and uphold company policies and procedures

What we're looking for

• Bachelor's Degree
• Minimum 3 years of experience in a supervisory or management role within the restaurant industry
• Excellent customer service and problem-solving skills
• Strong leadership and team-building abilities
• Proficient in inventory management and cost control
• Effective communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• LOCATION: ERHLIND SQUARE, SANTA ROSA, LAGUNA (Near Mandarin Sky)