Shift Manager

Job Summary:
We are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you.

Duties:

• Manage and supervise a team of employees during assigned shifts
• Ensure smooth operations and adherence to company policies and procedures
• Train new employees on job responsibilities, safety protocols, and customer service standards
• Monitor inventory levels and place orders as needed
• Maintain cleanliness and organization of the restaurant, including kitchen areas
• Oversee food production to ensure quality and consistency
• Handle customer inquiries, complaints, and resolve any issues in a timely manner
• Conduct regular performance evaluations for staff members
• Collaborate with management to develop strategies for improving overall efficiency and profitability

Requirements:

• Previous experience in the coffee/restaurant/hospitality industry is preferred
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Knowledge of kitchen management, inventory control, and food safety regulations
• Ability to multitask and work in a fast-paced environment
• Proficient in customer service techniques
• Experience in interviewing and hiring new employees

We offer competitive pay based on experience.

If you are passionate about delivering exceptional service and have the skills required for this position, we invite you to apply. Please submit your resume along with a cover letter detailing your relevant experience. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Work Location: In person