Shift Manager

Join the leadership team at a Restaurant at the Forefront of QSR Innovation

At Steak 'n Shake, we’re blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a Shift Manager, you won’t just manage; you’ll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence through doing the work, not just directing it.

Reporting directly to the Franchise Partner, you will ensure business and strategic goals are met through team leadership.

What You’ll Do

Restaurant Leadership & Operations

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing.
• Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols.

Job Requirements

• 1+ years of QSR or fast-casual restaurant management experience required.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and operational KPIs.
• Hands-on leadership—comfortable working the drive-through or grill when needed.
• Tech-savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen.
• Professionalism that extends to your LinkedIn profile (if you have one) and resume—both should tell the same story.
• Track record in driving hospitality excellence and navigating change in a team setting.
• Minimum of 18 years of age.

At Steak ’n Shake, we don’t just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options!

More Than Just a Paycheck
We combine top-of-market wages with benefits that support you and your family — now and long term.

Perks

• Flexible Scheduling
• Meal Discounts
• Paid Training
• Next Day Pay – receive up to 50% of your prior day’s earned wages

INDMANAGE