Shift Manager

Overview
We are seeking a dedicated and enthusiastic Shift Manager to join our team. This role is essential in providing exceptional customer service and ensuring a positive experience for all guests. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various tasks in a fast-paced environment. As a Shift Manager you will play a key role in enhancing customer satisfaction and driving sales through effective upselling techniques.

Duties

• Greet and assist customers in a friendly and professional manner, ensuring a welcoming atmosphere.
• Handle customer inquiries and resolve issues promptly to maintain high levels of satisfaction.
• Process transactions accurately using POS systems, including cash handling and basic math skills.
• Perform stocking duties to ensure merchandise is readily available for customers.
• Assist in supervising staff when necessary, providing guidance on best practices in customer service.
• Maintain cleanliness and organization of the restaurant space to enhance the shopping experience.
• Utilize math skills to manage inventory levels and assist with merchandising strategies.

Qualifications

• Previous experience in customer service or retail sales is preferred.
• Familiarity with POS systems and cash handling procedures.
• Strong communication skills, both verbal and written, with an emphasis on experience
• Basic math skills are essential for processing transactions accurately.
• Supervising experience is beneficial for those looking to take on leadership responsibilities within the team. Join us as we strive to provide an outstanding experience for our guests while fostering a collaborative work environment!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person