Shift Manager

Job Description – Shift Manager

Location: Sohna Road, Gurgaon
Experience: 3–4 Years in QSR
Shift: Rotational Shifts
Joining: Immediate Joiners Preferred

Job Summary

We are looking for an experienced Shift Manager to oversee daily restaurant operations, lead the team, maintain quality standards, and ensure an excellent customer experience in a fast-paced Quick Service Restaurant (QSR) environment.

Roles & Responsibilities

• Manage daily restaurant operations during assigned shifts.
• Supervise, train, and motivate team members.
• Maintain food quality, hygiene, cleanliness, and food safety standards.
• Handle customer complaints and resolve service-related issues.
• Monitor inventory, stock levels, wastage, and product availability.
• Manage billing, cash handling, and shift closing procedures.
• Ensure compliance with company SOPs and operational guidelines.
• Coordinate kitchen and service teams for smooth order processing.
• Monitor staff attendance, shift allocation, and productivity.
• Prepare shift reports and communicate operational updates to management.

Requirements

• 3–4 years of experience in the QSR industry.
• Prior experience in a Shift Manager or equivalent supervisory role.
• Strong leadership, communication, and team management skills.
• Knowledge of inventory control, food safety, and restaurant operations.
• Excellent customer service and problem-solving abilities.
• Comfortable working in rotational shifts.
• Immediate joiners preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Application Question(s):

• Total Work Experience in QSR
• Current Salary
• Expected Salary
• Notice period
• Are you comfortable with Sohna Road, Gurgaon

Work Location: In person