Shift Manager

Job Overview

We are seeking an energetic and motivated Shift Manager to lead our team through dynamic service periods, ensuring smooth operations and exceptional customer experiences. As a pivotal member of our management team, you will oversee daily restaurant activities, supervise staff, and uphold food safety standards. Your leadership will inspire teamwork, drive efficiency, and promote a positive environment where both staff and guests feel valued. This role offers an exciting opportunity to develop your management skills in a fast-paced food service setting while making a tangible impact on our guests’ satisfaction.

Responsibilities

• Lead and motivate team members during your shift to deliver outstanding service and food quality.
• Oversee food preparation, cooking, and food handling processes to ensure consistency and safety standards are maintained.
• Manage POS systems such as Micros or similar platforms for order processing, cash handling, and transaction accuracy.
• Supervise staff scheduling, training, interviewing prospective team members, and conducting performance evaluations.
• Ensure compliance with food safety regulations and sanitation procedures across all areas of the restaurant.
• Handle customer inquiries or complaints promptly to foster a welcoming atmosphere and resolve issues effectively.
• Monitor restaurant operations including inventory control, cleanliness, and adherence to company policies to optimize efficiency.

Experience

• Proven supervising experience in a food service or restaurant environment is essential.
• Extensive food industry knowledge including food preparation, cooking techniques, and food safety protocols.
• Hands-on experience with POS systems such as Micros or similar platforms for transactions and reporting.
• Demonstrated leadership skills with the ability to manage teams effectively in high-pressure situations.
• Background in hospitality or hotel management is a plus, along with bartending or barista experience for versatile skill sets.
• Strong customer service orientation with excellent communication skills.
• Prior experience in restaurant management or kitchen operations is highly desirable to excel in this role.

Join us as a Shift Manager and be part of a vibrant team dedicated to delivering memorable dining experiences! Your leadership will help shape our success while advancing your career in the thriving food industry.

Pay: $17.50-$19.50 per hour

Expected hours: 20.0 – 44.0 per week

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule

Work Location: In person