Shift Manager

Pay

$15-$16.00 per hour plus Tips, Bonus, and Discounted Meals

We are seeking positive and enthusiastic people who love to serve! We are seeking a Lead Team Member to join our team. The Shift Manager is a non-exempt management role, overseeing the team, the kitchen, and the front of house, all to ensure a great shift in a clean restaurant!

Main Responsibilities:

• Able to lead and perform the opening/closing procedures for the restaurant
• Ensures the team maintains clean and organized storage areas and follows all receiving procedures
• Manages the cleanliness of the restaurant to exceed Department of Health standards and upholds food quality according to Burgerfi standards
• Takes the necessary steps to ensure that all equipment functions properly in order to provide the team with the tools they need to serve our guests to our high standards
• Secures the restaurant and always ensures the safety and security of the team
• Manages Labor according to current expectations set by the General Manager
• Able to create a daily shift plan for their area (front of house, back of house) to include breaks, scheduled tasks and training/development for new and existing team members
• Ability to adapt quickly when needed with a new plan or course of action to ensure service is not disrupted
• Proactive in all areas of safety and security both inside and outside of the restaurant
• Familiar with Burgerfi policies and proactive in holding team accountable
• Upholds the policy for all vendors visiting the restaurant according to current policies

People

• Trains, coaches and guides team members during the shift – ensuring that all communication and tools are being used and followed – in a continuous effort to achieve operational excellence, effective communication and uncommon hospitality every day on every shift
• Manages and cultivates relationships with the team, guests, and vendors
• Manages the team’s appearance and performance
• Able to communicate with other Managers and team members in a professional manner

Guest Experience

• Manages the shift to ensure the lowest possible wait times and amazing hospitality while driving sales, reducing waste and upholding quality standards
• Manages shift labor to ensure proper staff utilization, proper employee breaks and overall labor efficiency during the shift
• Manages and ensures that all cash handling, reconciliation and credit card procedures are followed on the shift to ensure the safe-keeping of our employees and the security of all cash and credit card transactions
• Assists in ensuring compliance with all BURGERFI standards as well as all local, state and federal safety, health and employment laws
• Understands significance of shift coverage and overtime regulations
• Performs an accurate walk-through of shift in order to setup the next shift/Manager up for success (stocking, entire restaurant cleanliness, exterior grounds)

The perfect fit for our culture will have:

• Minimum of two (2) years of Restaurant management experience; QSR or fast-casual is preferred
• Strong communicator able to effectively coach and give direction with enthusiasm, positivity, and energy
• Driven leader with a growth mindset of continuous improvement who is passionate about achieving results
• Dedication to excellence and hospitality
• Ability to learn quickly in a fast-paced, high volume environment
• Open availability and ability to work a changing schedule including nights, weekends and holidays
• On Time…Perfect Uniform…Positive Attitude
• Valid ServSafe Certificate or any equivalent Food Manager Certificates
• Valid Driver's License

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Paid training

License/Certification:

• ServSafe (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Ability to Commute:

• Orlando, FL 32836 (Required)

Ability to Relocate:

• Orlando, FL 32836: Relocate before starting work (Required)

Work Location: In person