Kaspa's Desserts
Shift Manager
Skills
3 days ago
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Important information
Contract type:
Permanent, Part time
Location:
Bishop Auckland DL14, UK
Work mode:
Onsite
Published on:
18 October 2026
What they need
Job Overview
We are seeking a dynamic and energetic Shift Manager to lead our team and ensure smooth daily operations within a vibrant hospitality environment. As a pivotal member of our management team, you will oversee service delivery, maintain high standards of food safety and quality, and motivate staff to deliver exceptional guest experiences. Your leadership will drive team performance, foster a positive work atmosphere, and uphold our commitment to excellence in food and beverage service. This paid position offers an exciting opportunity to develop your managerial skills while working in a fast-paced, rewarding setting.
Duties
- Supervise daily restaurant operations, ensuring efficient workflow and excellent customer service
- Lead and motivate team members across various roles including food preparation, bartending, serving, and kitchen staff
- Oversee food safety protocols, hygiene standards, and food production processes to meet regulatory requirements
- Manage shift schedules, assign tasks, and monitor performance to optimize productivity
- Handle guest inquiries, resolve complaints promptly, and ensure a welcoming environment for all patrons
- Maintain cleanliness and organization of the dining area, kitchen, and bar stations
- Support inventory management by monitoring stock levels and coordinating with suppliers as needed
Qualifications
- Proven supervising or team management experience within a restaurant or hospitality setting
- Strong knowledge of food preparation, cooking techniques, bartending, and food safety standards
- Excellent leadership skills with the ability to motivate and guide diverse teams
- Experience in food production, kitchen operations, or hotel environments is highly desirable
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
- Exceptional communication skills with a focus on hospitality and customer service excellence
- Previous experience with serving or barista roles is a plus but not required
Join us as a Shift Manager and become part of a passionate team dedicated to delivering memorable dining experiences. Your leadership will inspire excellence every day!
Pay: £12.00-£13.50 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Store discount
Work Location: In person
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