Shift Manager

Key Responsibilities

• Manage daily restaurant operations during the assigned shift.
• Supervise service staff and ensure smooth coordination between the kitchen and front-of-house teams.
• Ensure excellent customer service and handle customer complaints effectively.
• Monitor food quality, presentation, hygiene and cleanliness standards.
• Manage staff attendance, shift scheduling and task allocation.
• Monitor stock levels, inventory, wastage and daily operational requirements.
• Handle billing, POS operations, cash management and shift closing reports.
• Ensure compliance with company SOPs and food safety standards.
• Support the Restaurant Manager in achieving sales targets and improving operational efficiency.

Candidate Requirements

• 24 years of experience in restaurant operations, preferably in casual dining, QSR or a branded restaurant.
• Experience supervising a team and managing restaurant shifts independently.
• Good communication, customer-handling and problem-solving skills.
• Knowledge of POS billing, inventory management and restaurant SOPs.
• Candidates from pizzerias, cafs, casual dining restaurants and established QSR chains are welcome.
• Bar or liquor-handling experience is not mandatory.

Compensation

Budget: 25,000–27,000 per month + SERVICE CHARGE, depending on experience and suitability.