Shift Manager DD030

Do you run on coffee and good vibes? So do we!

At Dunkin', we're all about speed, smiles, and sweet moments. We're on the lookout for energetic, reliable, and friendly Shift Managers to help us serve up coffee, donuts, and a great customer experience, before most people hit snooze.

As a Shift Manager, you'll be the go-to leader on the floor-ensuring smooth operations, supporting team members, and delivering the top-tier service our guests expect. You'll lead by example, inspire your crew, and help create a positive and efficient workplace every day.

Benefits:

Career Advancement Opportunities
Flexible Scheduling
Recognition and Rewards
Employee Discounts and Perks
A fun, fast-paced work environment where you're part of something bigger!

Position Summary:

Lead, motivate, and coach team members to perform at their best
Keep the restaurant clean, organized, and running efficiently
Handle cash deposits and maintain accurate inventory records
Assist with training new team members and ongoing development
Jump in where needed-whether that's at the register, the kitchen, or helping a guest

Qualifications:

High school diploma or equivalent required
2+ years of experience in a fast-paced restaurant environment
Strong leadership and communication skills-you know how to keep a team motivated and focused
Dependable and flexible, with the ability to work evenings, weekends, and holidays
A commitment to providing exceptional guest service every single time

This position operates in a restaurant environment. Dunkin staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.

The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZCoffeegroup also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.