Shift Manager - Mentor

Job Purpose:

The Shift Manager Mentor plays a critical role in developing and elevating the operational competency of Nuclear Shift Managers within ENEC's nuclear power plant operations. Drawing on extensive personal experience as a licensed or certified Shift Manager — ideally within high-performing US/UK nuclear power plant organizations — the Shift Manager Mentor provides structured guidance, coaching, and on-the-job mentoring to ensure Shift Managers demonstrate the highest standards of nuclear safety culture, operational discipline, leadership excellence, and technical proficiency. The incumbent serves as a role model and trusted advisor, fostering a culture of continuous learning, conservative decision-making, and operational excellence consistent with world-class nuclear industry benchmarks.

Key Responsibilities and Duties:

• Shift Manager Mentoring and Coaching
• Operational Performance Assessment and Feedback
• Nuclear Safety Culture Reinforcement
• High-Performing Organization (HPO) Standards Development
• Training and Competency Development Support
• Knowledge Transfer and Lessons Learned Integration
• Health and Safety, Security, and Business Continuity
• Excellence and Quality Management

- Key Activities, Responsibilities and Accountabilities:

1. Activity: Shift Manager Mentoring and Coaching

• Provide structured one-on-one mentoring to assigned Nuclear Shift Managers, drawing on recent and demonstrated personal experience in the Shift Manager role at a licensed nuclear power plant.
• Observe Shift Manager performance during live plant operations, including control room activities, shift turnovers, and operational evolutions, and provide timely, constructive feedback.
• Guide Shift Managers in the application of conservative decision-making principles, procedure adherence, and operator fundamentals during both normal and abnormal plant conditions.
• Coach Shift Managers on effective communication techniques, including pre-job briefings, shift turnover quality, and crew resource management (CRM) principles.

2. Activity: Operational Performance Assessment and Feedback

• Conduct structured observations of Shift Manager performance across multiple operational scenarios including planned outages, power maneuvers, and emergency operating procedure (EOP) drills.
• Evaluate Shift Managers against established performance benchmarks, competency frameworks, and ENEC/Nawah operational standards, providing documented performance assessments.
• Identify recurring performance trends or systemic gaps across the Shift Manager population and report findings to Operations Leadership with recommendations for corrective action.
• Collaborate with the Operations Training team to ensure assessment results are incorporated into targeted training interventions and simulator exercise design.

3. Activity: Nuclear Safety Culture Reinforcement

• Model and actively promote nuclear safety culture principles in all interactions, demonstrating behaviors consistent with IAEA Safety Standards, WANO guidelines, and ENEC's Nuclear Safety Culture framework.
• Coach Shift Managers on the identification, escalation, and resolution of nuclear safety concerns, reinforcing a questioning attitude and a low threshold for raising issues.
• Support the integration of safety culture self-assessment outcomes into individual and team development activities for Shift Managers.
• Facilitate discussions on nuclear industry operating experience (OPEX) events, highlighting lessons learned and their relevance to shift operations at ENEC's plant.

4. Activity: High-Performing Organization (HPO) Standards Development

• Share demonstrated knowledge and firsthand experience from high-performing US /UK nuclear power plant organizations (e.g., top-quartile WANO/INPO peer review performers) to benchmark and elevate ENEC's operational standards.
• Assist Operations Leadership in identifying gaps between current Shift Manager practices and the standards exhibited by industry-leading nuclear utilities, and propose actionable improvement strategies.
• Support the development and refinement of shift management expectations, standards, and guidelines aligned with high-performing nuclear organization principles.

5. Activity: Training and Competency Development Support

• Collaborate with the Operations Training Department to align mentoring activities with the Systematic Approach to Training (SAT) methodology and the plant's Training Program.
• Provide subject matter expertise in the development or review of Shift Manager-specific training materials, simulator scenarios, and competency assessments.
• Support the qualification and requalification program for Shift Managers, advising on readiness determinations and providing input to the Plant Review Committee or equivalent body as required.
• Identify knowledge or skills gaps observed during mentoring activities and formally communicate these to the Training team to inform the design of targeted learning interventions.
• Evaluate the effectiveness of training programs from an operational perspective, recommending enhancements to better prepare Shift Managers for the demands of plant operations.

6. Activity: Knowledge Transfer and Lessons Learned Integration

• Systematically document and transfer operational knowledge, best practices, and lessons learned from prior experience in high-performing nuclear organizations to ENEC's Shift Manager population.
• Develop practical reference materials, case studies, and scenario-based learning tools derived from real operational experience to supplement formal training programs.
• Facilitate structured knowledge-sharing sessions, tabletop exercises, and team discussions to embed lessons learned from both internal events and industry-wide operating experience into shift management practices.
• Maintain awareness of current nuclear industry trends, emerging operational challenges, and regulatory developments relevant to shift operations, and proactively share relevant insights with Shift Managers and Operations Leadership.
• Support the development and maintenance of the plant's operating experience program by contributing mentor observations and field insights as inputs to lessons learned documentation.

7. Activity: Excellence and Quality Management

• Demonstrate a personal commitment to continuous improvement and nuclear operational excellence in all mentoring activities.
• Ensure all mentoring outputs, assessments, and recommendations meet ENEC quality standards and are documented in accordance with applicable procedures.
• Contribute to ENEC's Corrective Action Program (CAP) by identifying and documenting conditions adverse to quality observed during mentoring activities.
• Uphold ENEC's and Nawah's organizational values and fundamentals in all professional conduct and interactions.

- Communication and Working Relationships:

Internal:

• Nuclear Operations Leadership (VP/Director level) — reporting of Shift Manager development progress, performance trends, and program recommendations
• Nuclear Shift Managers — primary mentees; day-to-day coaching and feedback relationships
• Operations Training Department — coordination of mentoring activities with formal training programs and competency frameworks
• Plant Management and Safety Review Committees — participation as subject matter expert where required

External:

• WANO / INPO — participation in peer reviews, benchmarking activities, and industry knowledge exchange
• Regulatory Authority (FANR) — awareness and compliance with applicable operational licensing requirements
• Reference nuclear utilities (particularly US/UK-based high-performing plants) — benchmarking and knowledge transfer activities

- Requirements:

Academic Qualification:

• Minimum: Bachelor’s degree in engineering, Physical Sciences, or a related technical field
• Preferred: Bachelor's degree or higher in Nuclear Engineering or a closely related discipline

Experience:

• Minimum: 15years of experience in nuclear power plant operations, with a minimum of 10 years of recent, demonstrated experience in the Shift Manager (or equivalent Senior Reactor Operator/Control Room Supervisor) role at a commercial nuclear power plant
• Preferred: 15+ years of nuclear operations experience, including direct Shift Manager experience at a US/UK nuclear power plant operating within a top-quartile high-performing organization as recognized by INPO or WANO peer evaluations; demonstrated experience in coaching, mentoring, or developing operational personnel

Licensing / Certification:

• Minimum: Current or prior Senior Reactor Operator (SRO) license or equivalent national regulatory certification (e.g., NRC SRO license for US/UK plants, or equivalent from a recognized nuclear regulatory body)
• Preferred: Active or recently maintained SRO license or equivalent; additional certifications in coaching, instructional design, or human performance improvement are advantageous

Professional Certifications:

• Minimum: SRO license or equivalent; Human Performance tools training
• Preferred: INPO accredited training certifications; Coaching or mentoring professional certification (e.g., ICF accreditation or equivalent)